This course is for managers, owners of firms and anyone else who must cope with crisis situations.

Participants of the course

will become familiar with:
– the rules of behaviour during a crisis
– the possible consequences of a crisis

will learn:
– how to prepare for a crisis
– rules for communicating with the media during a crisis

will know:
– how to avoid mistakes when communicating during a crisis
– which groups of recipients a firm must keep in mind while dealing with a crisis

What does such a course give you?

– it allows you to prepare yourself to respond effectively to threats
– it helps you understand the mechanisms governing a crisis
– it teaches you how to minimise losses when a crisis occurs