RESPONDING TO CRISIS SITUATIONS
This course is for managers, owners of firms and anyone else who must cope with crisis situations.
Participants of the course
will become familiar with:
– the rules of behaviour during a crisis
– the possible consequences of a crisis
will learn:
– how to prepare for a crisis
– rules for communicating with the media during a crisis
will know:
– how to avoid mistakes when communicating during a crisis
– which groups of recipients a firm must keep in mind while dealing with a crisis
What does such a course give you?
– it allows you to prepare yourself to respond effectively to threats
– it helps you understand the mechanisms governing a crisis
– it teaches you how to minimise losses when a crisis occurs